Resources>Case Study
SAP Vendor Invoice management (VIM) implementation
Customer Profile
The client is a large oil and gas company operating globally. They have an extensive SAP footprint managing key business processes. Their legacy accounts payable system was outdated and disjointed, relying heavily on manual processes and business process outsourcing.
Challenges
- Legacy AP system was fragmented, manual, and inefficient
- Lacked visibility and control over vendor spending
- Tedious manual invoice processing caused bottlenecks
- Did not support e-invoicing or modern solutions
- Relied heavily on expensive BPO services
- Needed to modernize to support growth and control costs
Solution
Integritty followed its proven delivery methodology, with frequent demonstrations and collaboration ensuring alignment between the solution and business needs. Extensive volume testing with a month’s worth of production data uncovered issues prior to go-live.
The project was delivered in 15 weeks, including planning.
Overview
- Applications Integrated: SAP ECC, SAP S4/HANA, IES, Ariba
- Input Channels: Paper, Email, IDOC, E-Invoicing
- VIM integrations: SAP Ariba, SAP Fiori, Supplier Portal
Key Highlights
- Implemented OpenText VIM to transform AP operations
- Integrated VIM with existing SAP ECC, SAP S4/HANA, Ariba, and IES
- Automated invoice receipt via email, IDOC, and e-invoicing
- Automated invoice matching and posting
- Enabled touchless processing for 45% of invoices
- Added supplier portal for invoice submissions
- Reduced reliance on BPO services
Business Impact
Process Efficiency
- Significant increase in touchless invoice processing
- Removed bottlenecks through automation
Cost Savings
- Reduced expensive BPO services
- Tightened control over maverick spend
- Yielded significant cost savings
Financial Control
- Real-time visibility into liabilities
- Tighter compliance enforcement
- Greater control over vendor spend
The VIM implementation delivered the automation, efficiencies, cost savings, and control the client sought. Integritty’s experience and delivery methodology were instrumental in the successful rollout that transformed AP operations.
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